General FAQ's
- How does the site work?
- How do I get a quote?
- How long does it take to receive a quote?
- How do I delete my listing?
- How do I edit my listing?
- Why are some prices cheap and some expensive?
- Why haven't I got a quote yet?
- How do I book and pay?
- What is the Delivery Quote Compare price?
- Are my items insured?
- What companies do you work with?
- Do you vet the transport providers?
- How can I talk to the transport providers?
- Can you speak to the transport provider direct?
- What does economy mean for my collection and delivery?
- Will I be given a time of delivery/collection?
- How do I leave feedback?
- What happens if I’m not in when the transport provider arrives?
- Can you track your item?
- Do you do same day?
- Do you do a two person service?
- What if my item is damaged?
- Is it kerbside delivery or will they bring inside?
- I have a complaint, who do I direct it to?
- What’s your refund process?
- How long does the refund process take?