Q. What documents do you need to verify my account?


In order to verify your account we would need the following documents:

For owner-operators:

  • Copy of your photo driving licence to confirm your address
  • Certificate of vehicle insurance specifying use for hire and reward or use in connection with the motor trade

To also accredit the account we need to see:

  • Couriers/Hauliers Goods in transit insurance
  • Removals Liability insurance
  • Vehicle transportation Motor trade policy

For third party logistics we require copies of:

  • A VAT Certificate
  • A commercial invoice
  • Your certificate of incorporation

Click the “verify your account” link on your account after initially signing in to upload the documents or email them to us at

Owner operators must own their own vans, we are unable verify accounts that use rented vehicles.



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